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Littleton Regional Healthcare West Entrance

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National Medical Staff Services Awareness Week

November 2, 2010

In 1992, President George Bush issued a proclamation designating the first week of November as "National Medical Staff Services Awareness Week" to acknowledge and thank medical services professionals for playing "an important role in our nation's healthcare system." The American Medical Association-Organized Medical Staff Section also recognizes the medical services profession in a resolution that formally acknowledges "the importance and value of medical services professionals to the healthcare organization and its physician members, and recognizes their contribution and dedication in preserving quality patient care."

When you visit a hospital, you see the doctors, the nurses, and other medical personnel. What you don't see are the people behind the scenes who make certain the credentials of all practitioners who are caring for you are correct and have been verified. Medical Staff Services Professionals also work with the Medical Staff to monitor the ongoing competence of the physicians and other practitioners who provide patient care services in the hospital. The Medical Staff Services Professionals of Littleton Regional Hospital are dedicated to making certain that all patients receive care from practitioners who are properly educated, trained and licensed in their specialty.

There are two certifications in the field of Medical Staff Services-Certified Provider Credentialing Specialist (CPCS) and Certified Professional in Medical Services Management (CPMSM). Both Certifications require the candidate to meet eligibility and experience criteria, as well as to successfully pass a stringent certification exam for each credential. Julie Hatley, BS, CPMSM, CPCS, Manager of Medical Staff Services at Littleton Regional Hospital is one of less than ten dual-certified MSPs in the State of New Hampshire. Mrs. Hatley was recently recognized by the New Hampshire Association of Medical Staff Services with the "Excellence in Medical Staff Services Award" and is currently serving on the Certification Commission of the National Association of Medical Staff Services as the Test Development Chair and incoming Vice Chair of the Board. She is a founding member of the New Hampshire Association Medical Staff Services, and has served many years as a member of their Board.

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